SHIPPING & RETURNS
ORDER PROCESSING & DELIVERY TIMES
All orders are processed within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification with a tracking number once your order has shipped.
Estimated Shipping Times:
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United States: 7 to 15 business days.
Please note that delivery times may vary slightly depending on product availability and high-demand seasons. We partner with reliable global fulfillment centers to ensure your items are handled with care and delivered as efficiently as possible.
RETURN & EXCHANGE POLICY
Our 30-Day Return Guarantee
We want you to love your purchase! If you are not completely satisfied with your item, you can request a return or exchange within 30 days of receiving your package.
Return Conditions:
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Items must be unused, in the same condition that you received them, and in their original packaging.
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To initiate a return, please contact our support team at support@josybritostore.com with your order number and details about the product.
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Customers are responsible for paying the return shipping costs, unless the item arrived damaged or defective. Once we receive and inspect your return, we will process your refund directly to your original payment method.